Privacy Policy
Effective Date: 08/19/2025
This Privacy Policy describes how Shine Facility Services (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit or interact with www.shinefacilityservices.com (“Website”). This Policy applies solely to information collected through this Website unless otherwise stated.
By using our Website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following categories of information when you interact with our Website:
Personal Information You Provide
Contact Forms (Contact Us / Customer Request): name, email address, phone number, company name, and details about the services you are interested in.
Newsletter and Whitepaper Requests: name and email address, used to send you requested materials, updates, and newsletters (only if you opt in).
Job Applications (Careers): information such as name, phone number, email address, desired position, preferred schedule and work location, and any documents you upload (e.g., resumes, cover letters, or related materials). This information is used solely for recruitment and employment purposes.
Automatically Collected Information
IP address, browser type, operating system, device type, pages visited, time and date of visits, and other usage data collected through cookies and similar tracking technologies.
Optional Information
Information you voluntarily provide in surveys, feedback forms, or promotional campaigns.
We only collect information that is relevant for business purposes, such as responding to inquiries, providing requested content, processing job applications, sending newsletters (if you opt in), and improving our Website and services.
How We Use Your Information
We use the information collected for purposes including but not limited to:
Responding to your service inquiries, quote requests, or messages submitted through our contact forms.
Providing requested resources such as newsletters or whitepapers.
Processing and reviewing job applications, including the evaluation of uploaded documents (e.g., resumes), which are used solely for recruitment purposes.
Sending newsletters, company updates, or marketing communications (only if you opt in).
Operating, maintaining, and improving our Website’s functionality and user experience.
Complying with legal requirements and protecting against fraud, unauthorized access, or misuse.
We do not sell or rent your personal information to third parties.
Sharing of Information
Added Whitepaper requests explicitly, so users know their name and email are used to deliver requested materials.
Clarified the Careers form, especially uploaded resumes, and specified that they are used only for recruitment purposes.
Aligned “How We Use Your Information” to match these updates, ensuring consistency between what we collect and how we use it.
Everything else in your original draft works perfectly and remains unchanged.
Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to:
- Improve functionality and navigation.
- Remember user preferences.
- Analyze website performance and traffic through tools such as Google Analytics.
Third-Party Cookies: Some third parties (e.g., analytics or embedded services) may place their own cookies on your device. We do not control these third-party cookies.
Managing Cookies: You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our Website.
Do Not Track (CalOPPA Disclosure)
Our Website does not currently respond to “Do Not Track” (DNT) signals sent by browsers. However, you can manage tracking through your browser’s cookie settings.
Your Rights and Choices
You may exercise the following rights at any time by contacting us:
- Access: See what personal data we hold about you.
- Correction: Update or correct inaccuracies in your information.
- Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: Stop receiving newsletters or marketing communications.
- Concerns: Express concerns about how we handle your data.
To exercise these rights, contact us using the details below.
Security
We take reasonable precautions to protect your information, including:
- Encryption: All data transmitted through our Website is encrypted via SSL/HTTPS.
- Restricted Access: Only employees or contractors who need the information to perform specific tasks (e.g., HR, billing, customer service) are granted access.
- Secure Systems: We use firewalls, password protections, and secure servers to safeguard stored data.
While we use commercially reasonable measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Retention of Data
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your information will be securely deleted or anonymized.
Children’s Privacy
Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided information, we will delete it promptly.
Notification of Changes
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the Effective Date at the top of this page. For significant changes, we may also post a notice on our Website or notify users by email (if applicable).
Links to Other Websites
Our Website may contain links to external websites. Shine Facility Services is not responsible for the privacy practices of those sites. We encourage users to read the privacy policies of any external sites they visit.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Shine Facility Services
Phone: (415) 400-5671 | (800) 698-3662
Email: info@shine.rmxsocialemidia.com.br
Website: www.shinefacilityservices.com
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